Custom Domain Guide

If you own your own top-level domain, you can use that for your site. Please note that we do not sell domain names, so you'll need to purchase your own domain at an accredited domain registrar like Namecheap.

To apply your own top-level domain to your site, you'll need to update your CNAME Record and set up an A Record via your domain registrar.

Step 1: Add CNAME and A Records

1. Log into your domain registrar account (e.g., NameCheap) and access the DNS settings for your domain.

2. Add a CNAME record. You will be providing a HOST and VALUE pair. For the HOST, enter www and for the VALUE enter tnvalleytalks.hoop.la.

   If you see a TTL field, you can leave that as-is (usually "automatic").

   Basically, you are telling your registrar to direct all requests to your domain to this new location (your Crowdstack).

3. Add an A record (so that the non www version of your domain also directs to your Crowdstack). For the HOST (sometimes called "Source") field, enter @ and then set the VALUE to 199.255.144.118

   Note: Some domain registrars prefer that you set the root domain (for example, yourdomain.com) as the host instead of @. We recommend that you check the "Adding an A record" documentation of your domain registrar.

Step 2: List the custom domain in your Crowdstack

On your Crowdstack, go to Manage Basics Domain and click "Use Custom Domain" and "Top Level Domain" and provide the domain name you are using.

If you own your domain and want to use a subdomain of that domain for your community site, you'll only need to add a CNAME record, using the steps below.

1. Log into your domain registrar account (e.g., NameCheap) and access the DNS settings for your domain.

2. Add a CNAME record. You will be providing a HOST and VALUE pair. For the HOST field, enter the subdomain name (for example, you would enter "community" if your subdomain is "community.yourdomain.com"), and for the VALUE field enter:

   tnvalleytalks.hoop.la.

   If you see a TTL field, you can leave that as-is (usually "automatic").

3. You're done with the changes at your domain registrar now, but you still need to go back to your Crowdstack to update the domain information at Manage Basics Domain. Choose "Use Custom Domain" and "Sub-Domain" and provide the name of your subdomain (e.g., community.yourdomain.com) .

If you have any problems changing your domain, please email us at [email protected]. We'll be happy to help!