On the Freestack plan, all posts (for both Channels and Direct Messages) will automatically expire after they are 90 days old. That means that they will be permanently deleted 90 days from the initial posting date. If you want your posts to always be retained, then please choose one of our paid plans.

Add support for downloading your member data, and access the Advanced Reporting area.

Available to admins only, the advanced reporting area includes content and member leader boards, community health statistics, and member activity reports.

Automation rules are workflows that admins can set up on your Crowdstack. They can be used to do things like moderate content based on specific criteria, moderate/review new members, send a sequence of emails to new members to help welcome them to your Crowdstack, send kudos when a member posts for the first time, contact members who have been inactive for a certain period of time, and much more.

This feature allows Crowdstack Super Admins to directly email all or some members of your Crowdstack and create lists of email addresses for your members (so you can send emails via third party services).

Download profile data for all of your Crowdstack members anytime via the application. Note that member passwords are never downloadable, however.

By default, Crowdstack sites are set up on our own ".crowdstack.app" domain. For instance, "acmecompany.crowdstack.app".

With a Custom Domain, however, you can run your Crowdstack site on a domain/subdomain that you own, if you prefer. For instance, "community.mydomain.com" or simply "mydomain.com".

By default, Crowdstack includes two themes for you to choose from for your site, with this option you can create your own themes, as well as change any wording displayed to your members.

Use SSO to have login controlled by your own membership database. We support SAML 2.0 for SSO.

While you should expect outstanding performance regardless of the plan you select, if you require a guaranteed Service Level Agreement with penalties for substandard uptime, you'll need to choose the Complete plan.

Your Crowdstack community will be in its own dedicated environment, sandboxed from our other customers.

Choose from our list of available data centers, including the United States, European Union, United Kingdom, Singapore, Canada, India, and Australia.

Use the Crowdstack API to integrate the community with your other systems.

Channels are the content areas within your Crowdstack that can be either public or private (limited to a specific set of members). Use for segmenting content by subject or limiting access to specific people.